Issue:
Client had three instances where customer did not pay what was agreed upon for work performed.
Solution:
We prepared a simple demand letters for each of the three customer detailing the obligations outlined in the customer contract and what would occur if they continued to not pay amounts due. We also provided feedback to the Client about language they could insert into their contract to give them more leverage in these situations.
Outcome:
Client was able to collect payment on 2 out of the 3 customers outstanding balances and was able to implement new language in their agreements so that they have more leverage moving forward.
